PLEASE USE THE WEBSITE ORDER
ENTRY SYSTEM FOR THE FASTEST POSSIBLE ORDER PROCESSING.
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Please note, we DO NOT happily accept phone orders (I rarely answer a phone around
here) and I enjoy even less typing up manual invoices, manually contacting your credit card company or sitting around
pushing paper.
PLEASE
use the cottin' pickin' on-line order entry / cart system!
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We're an Internet Based Company
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Our physical address is in a remote and rural area of Florida's Nature
Coast when we're not traveling or at events with our fully equipped mobile shop.. Folks, My home is NOT a 'storefront' -
I do NOT offer 'Local Pickup' of orders beyond the scope of direct event support with the mobile shop.. ALL internet orders
are shipped via USPS! - Thanks for your
understanding!
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Payment Types, Quotes, etc
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Our On-Line Secure Cart System accepts debit
or credit based Visa, MasterCard and American
Express Cards and now, you can use your PayPal account for Express Checkout as well. Also,
you may obtain a price quote or print an order for traditional 'mail in', payment via Money Order.. all with the secure cart
system.
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Special needs?
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At
the end of the order entry process a 'Comments' box will pop up, you can fill me in there regarding any special requirements
regarding your application or order. Special requests outside the scope of the cart system are routinely handled via email
BEFORE placing the order.
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USA (domestic) Shipping Policy:
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We use the US postal service for most of our products so we'll need an accurate Postal
Address for delivery. Shipping adresses are checked with the USPS database as labels are prepared and an email with tracking
info is sent from the shipping program to the email address you provided when the package leaves here. The shipping/handling
rates in the cart system are based on package value, insurance costs and weight. Whenever practical all items
to domestic (US) addresses are shipped via First Class or Priority Mail WITH delivery confirmation. I build packs based on your order.. it normally takes 2-3 days from date of order till your packs are ready
to ship AND since we're located in a rural Florida county, shipping delivery times can be 3-5 days on top of that depending
on destination via Priority Mail. PLEASE ALLOW at least 7-10 DAYS FROM DATE OF ORDER
FOR DELIVERY! As an option for domestic destinations you can select Priority Express
Mail Service for faster order build and delivery (reduces wait by 2-3 shipping days
depending on destination) during checkout. If you have special requirements we can most likely accomodate your shipping
situation by contacting us via email at the time you place your order.
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US
Servicemen and Women on duty overseas are welcome customers, we will ship any APO/FPO addressed order using the US postal
Service.
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International Shipping
Policy:
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ATTENTION: As
of 10/4/2017 we will no longer accept, process or ship orders outside the United States or Canada.
In recent months we've seen a large increase in the number
of packages sent overseas that 'go missing' or are delayed for extended periods of time.. worse, we've recently been victimized
by foreign-based credit card fraud far more often than at any time in the past. I apologise for the inconvienience folks..
for nearly 20 years we've been 'Global'. Sadly, I can no longer afford to continue service to overseas destinations when the
costs and losses resulting from maintining that service consistently exceeds any profits derived from it.
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Canadian
Customers: Your order will ship via US First Class Mail International Package Service. Limited 'Tracking' capability
is available via the package Customs Tag number contained in the 'Shipping Confirmation' email that goes out to you from our
shipping program when the package leaves our facility. 'Express' or 'Overnight' Shipping is not available for Canadian Destinations.
We will ship ONLY to the billing address of the credit card holder; or if paid via Paypal, to the confirmed shipping
address as defined by Paypal. Lastly, we flatly refuse to be held liable in any way for orders outside the
U.S. that are lost in shipment, damaged, delayed or held in customs.
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If
you are unwilling to accept the risk, do not place the order!
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Thanks for your business!
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