How to Purchase & Shipping Policy

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How to Purchase & Shipping Policy
Contact Us

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PLEASE USE THE WEBSITE ORDER ENTRY SYSTEM FOR THE FASTEST POSSIBLE ORDER PROCESSING.
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 Please note, we DO NOT happily accept phone orders (I rarely answer a phone around here) and I enjoy even less typing up manual invoices, manually contacting your credit card company or sitting around pushing paper.
PLEASE use the cottin' pickin' on-line order entry / cart system!
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We're an Internet Based Company
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Our physical address is in a remote and rural area of Florida's Nature Coast when we're not traveling or at events with our fully equipped mobile shop.. Folks, My home is NOT a 'storefront' - I do NOT offer 'Local Pickup' of orders beyond the scope of direct event support with the mobile shop.. ALL internet orders are shipped via USPS! - Thanks for your understanding!
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Payment Types, Quotes, etc
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Our On-Line Secure Cart System accepts debit or credit based Visa, MasterCard and American Express Cards and now, you can use your PayPal account for Express Checkout as well. Also, you may obtain a price quote or print an order for traditional 'mail in', payment via Money Order.. all with the secure cart system.
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Special needs?
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At the end of the order entry process a 'Comments' box will pop up, you can fill me in there regarding any special requirements regarding your application or order. Special requests outside the scope of the cart system are routinely handled via email BEFORE placing the order.
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USA (domestic) Shipping Policy:
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We use the US postal service for most of our products so we'll need an accurate Postal Address for delivery. Shipping adresses are checked with the USPS database as labels are prepared and an email is sent from the shipping program to the email address you provided when the package leaves here. The shipping/handling rates in the cart system are based on package value, insurance costs and weight. Whenever practical all items to domestic (US) addresses are shipped via First Class or Priority Mail WITH delivery confirmation. We're located in a rural Florida county so shipping delivery times can be 3-4 days depending on destination via Priority Mail. As an option for domestic destinations you can select  Priority Express Mail Service for faster order build and delivery (2-3 shipping days depending on destination) during checkout. If you have special requirements we can most likely accomodate your shipping situation by contacting us via email at the time you place your order.
US Servicemen and Women on duty overseas are welcome customers, we will ship any APO/FPO addressed order using the US postal Service.
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International Shipping Policy:
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We happily ship via US Mail to most countries without additional shipping surcharges as long as the package weight is under 2 pounds. (packages over 2 pounds will be billed/debited at time of shipment for additional shipping costs above original invoicing) We will ship via US First Class (Airmail) or Priority Mail Flate Rate only. We will not Use UPS, FedEx or any other shipper.
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 Please note that if you are in the Middle East or are a subject or citizen of any country with a government hostile to American Interests we will not accept or ship your order. If the cart/processor system DOES accept your order and you are in a country that falls into the western descriptive term of 'Middle East', (and this includes Israel due to their customs policies) your order will be refunded and your order will NOT ship. Period. No Exceptions.
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Please understand that we cannot track or insure international shipments. 'Express' or 'Overnight' Shipping is not avaialable for Overseas or International shipments. We will ship ONLY to the billing address of the credit card holder; or if paid via Paypal, to the confirmed shipping address as defined by Paypal. Lastly, we flatly refuse to be held liable in any way for orders lost in shipment, damaged, delayed or held in customs.
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If you are unwilling to accept the risk, do not place the order!
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Thanks for your business!
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Hangtimes Hobbies
NoBS Batteries

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An American Enterprise

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